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Your hosting account can be paid for in many ways. CREDIT CARD To pay by credit card simply enter your account details on checkout. To update your credit card details on file please follow the link below https://secure.hostingbay.net/myaccount/cli...
Yes we can transfer your hosting account between Windows and Linux hosting. It however is a little complex. You are required to backup website content & emails on the original system then re-uploaded to the target system. BEFORE MOVING THE ACCOUNT you...
TO RESET PASSWORD, VISIT CLIENT AREA THROUGH THE BELOW LINK https://secure.hostingbay.net/myaccount/clientarea.php [https://secure.hostingbay.net/myaccount/clientarea.php] or http://Hostingbay.com.au [http://Hostingbay.com.au] "member login" Select ...
After you sign up hosting account with Hostingbay, you will receive two emails. You can find the Control panel login information in email with the subject: "New account information". For Unix account, control panel login link is http://domainname/cpan...
Our billing system will send an invoice via email to the registered email address on our system to remind you that your account is due in 7days. The payment will be automatically deducted on the due date, via your credit card on file. If the payment i...
Its not always vital to use a new domain name when you need to add to your site. For example, lets say you wanted to add a shopping cart or support system to your domain or website. Instea of creating a whole new domain name for these items, you could set...
LINUX HOSTING SERVICE. AWStats for your site: * Log into cPanel. * In the _Logs_ section, click the AWSTATS icon. * Click the VIEW ICON next to the domain name for which you wish to view stats. For help understanding your AWStats results, pleas...
On the Mail menu, you can create/delete email account and some more management available. * Email accounts - In this area you can manage, setup and delete the email accounts associated with your domains. * Webmail - Use this link for a direct link to...
CPANEL is a control panel available on our Linux-based hosting accounts and servers. It lets you easily manage many aspects of your hosting account, including the files, applications, and email hosted on your account or server and your domains. For mo...
USE THIRD PARTY FTP SOFTWARE. Install any FTP software e.g. Filezilla. We recommend using winscp for security however Host = yourdomainname.com Username: You can find this username from the initial welcome email. Password: Also in the welcome emai...
You can set a default email address to "catch" mail that goes to different addresses on your domain. The default email address only applies to Linux web hosting customers, ie those customers that have cpanel access can have default mailing "Catching" ...
MAIL DELIVERY FAILED: RETURNING MESSAGE TO SENDER If you receive a lot of message of "Mail delivery failed: returning message to sender", you are probably the victim of email address spoofing - spammers are putting your email address in the "From" field...
ERROR CODE 503 STOPS OUTGOING EMAIL IN OUTLOOK I you are getting the following error in Microsoft Outlook, your outgoing email server is telling you that Outlook has not given the proper credentials to the server; your current account settings are not p...
Usually this is a simple fix. You simply have to set up your account in Outlook to give your mail server the authorization that it requires. Please find appropriate version, in the next few sections. OUTLOOK 2003 - SIMPLE FIX FOR ERROR CODE 503 This...
FOR LINUX HOSTING CUSTOMER Login control panel to use https://your-domainname/cpanel [https://your-domainname/cpanel] Fill in user name and password to login. Click "Email Accounts" icon Click "Change Password" on the right of email address under ...
To find your mail server IP, please visit www.intodns.com [http://www.intodns.com] site Type in your domain name to search and click "Report" button Scroll down to find "MX Records" You can find IP address on the MX Records cell. For exam ple 10 m...
There are few reasons when email server is not working properly. Please check the bellow suggestions to narrow down the issue and follow solution. * When you can receive email but not able to send out email, please follow the below link. Link of An...
FOR LINUX HOSTING CUSTOMER Login control panel to use https://your-domainname/cpanel [https://your-domainname/cpanel] Fill in user name and password to login. Click "Email Accounts" icon Fill in new email prefix, Password and retype password to co...
Before you order a web hosting service from Hostingbay, please consider the two points. * What programing language will be used for your website? * Where are main target visitors for your website? Visit http://www.hostingbay.com.au/hosting/ [http:/...
If you want people to be able to find your website in the search engines, we advise a Search Engine Optimisation Service (SEO). 70% of people don't scroll beyond the first page of Google--your aim is to be as high up in Google's Rankings as possible an...
If you want to use a customized file name extension, for example index.custom, it needs to be done in .htaccess file under public_html folder. Edit the .htaccess file,to add a line DirectoryIndex index.custom
If you can't see your website, there can be few reasons. Please check below points if this is the case. * DOMAIN NAME EXPIRED. If your domain name is expired, you can't access website and nor able to use email service. If the domain name registered t...
WordPress sites require a database to set up so please make sure your web hosting service is not a "Personal" web hosting service. Install WordPress: Please login to your cPanel: https://your-domainname/cpanel [https://your-domainname/cpanel] When you...
OPTION 1 Please log in to client area; https://secure.hostingbay.net/myaccount/clientarea.php [https://secure.hostingbay.net/myaccount/clientarea.php] OR http://Hostingbay.com.au [http://Hostingbay.com.au] "member login" Fill the email address and...
The bandwidth in CPANEL is for all traffics WEB, FTP and EMAILS. The bandwidth is how much data people download from yourwebsite, eg. web pages, files, graphics, emails. Web Hosting Bandwidth is used everytime someone visits your website and views it ...
1. Log into your cPanel [https://www.youtube.com/watch?v=Rd8YvUsWBjA] 2. Click the PHP Configuration button in the Software/Services section. 3. Log into your cPanel [https://www.youtube.com/watch?v=Rd8YvUsWBjA] 4. Click the Select PHP version butto...
If you have a domain name with another company and have a hosting account with Hostingbay you will most likely need to add Hostingbays name servers so that your website can work. The following name servers you will need to add to with your domain register...
HOW TO PASSWORD PROTECT YOUR WORDPRESS ADMIN (WP-ADMIN) DIRECTORY As you read the title, you are probably wondering isn't the wp-admin directory already password protected. You are required to log in right. Well that is true, but to add an additional lay...
Tracking down a SPAMmer on cPanel If your server has been SPAMming you need to identify how the SPAM is getting sent. The first thing to do is login to WHM and go to the Mail Queue section. Look through the queue for SPAM messages going to somewhere...
Allowing remote MySQL connections is often done to enable a program on your personal computer to access a database on the server. 1. go to your cPanel and Under Databases, select remote MySQL icon 2. Add the Remote IP Use the following configuration...
To add DNS records if your name servers are with using Hostingbays name servers, simply log into your Cpanel and you will find Advanced zone editor, there you can change * NAMESERVERS assist in finding the server and correct DNS zone for a domain in o...
Select File Select account settings Select Accounts settings again Select the email address that you will be checking Here you can see the incoming and outgoing email servers that are used to send and receive emails Afterwards select next and then...
In some cases, correct functioning of your website depends on a PHP version installed on the server. With the PHP Selector function, it is possible to select the necessary PHP version as well as enable/disable certain PHP modules and functions. To do this...
Backing up your site is a necessary part of normal account maintenance. Before making any major changes to your site, it is recommended that you backup your website files and any databases used by your website. You can either create backups via cPanel or ...
WordPress is installable on any domain regardless of whether it is your primary domain or a secondary domain. With Softaculous, you can install WordPress on an addon domain in the same way that you would install WordPress on your primary domain. 1 Make s...
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